We work with clinics, imaging centers and hospitals that span the entire budget spectrum. Not everyone wants or needs a full service contract but requires a quarterly PM service call or annual calibrations for ACR review. Some sites like the peace of mind, knowing their service group will handle all part replacements, cryogen fills and preventative maintenance schedules. Field MRI Services does that and everything in between. Please click on the links to see our specialized service offerings.
Field MRI Services personnel have installed, removed, and serviced nearly every model and size of MRI system available on the market. We have rigging contacts throughout the country that can keep costs low while providing professional service to remove and reinstall your valuable purchase.
Our de-installation team documents every major item and packs the items with care, regardless if the system is moving down the street or halfway around the globe. We provide complete turn-key service for your project. We supply a team of engineers, shipping and packing materials, ramping the magnet down and readying it for safe transport, arranging transportation to your facility or our storage warehouse, rigging on both ends of the project, photographic and written documentation and cost-efficient, flat-rate pricing to keep your project on budget.
Service Contracts/Time & Material
TRUST: it is one of the most important aspects of a relationship between a service organization and its customers. Field MRI Services founder and president, Frank Smisek believes when a customer calls for service, he or she can depend on him and his organization to get their system running, keep it running, and to tell them the truth. Field MRI Services always strives to do just that. If we do not have the part, we find it…even if we have to go to the competition.
We offer peace of mind with full service contracts that cover all parts, software, workstations, labor, coils, cold heads, and monitoring of the system. In short, you make one telephone call, your worries are over. Our team springs into action to get parts moving to the site, engineers heading the imaging center, telephone technical support while traveling to the location and updates to all involved.
We are proud to provide the same level of service to customers who may not have a full service agreement but instead may need a per case service call or Periodic Maintenance visit. We realize a first-time customer will become a next-time customer if treated fairly and honestly and can provide a cost-effective solution at a fraction of the cost of the OEM. We will match or beat any service agreement you currently have or are considering. We will ALWAYS beat the OEM for time & material, shared-risk or full service contract pricing while providing more personalized care for your important business. Please contact us today for options to secure quality service and uptime of your MRI and CT system.
Cold Head Replacement
One of the certainties in this business is the fact your magnet cold head WILL fail. A cold head can last from 18-36 months under normal conditions. Sometimes one can last as long as four or more years; sometimes less if not installed properly or other underlying issues are in play. When your cold head does fail or is becoming less efficient day by day, you need fast, reliable expertise to keep your helium costs at a minimum. We offer cold head replacement service on most major MRI product lines. We provide a flat-rate service to cover travel, expenses, parts and labor at better rates than other cold head service providers or the OEM. Call today for pricing and replacement scheduling for your magnet cold head.
Brands We Service
Having ACR Problems? Need a magnet installed/deinstalled? Need technical support or parts? We can help.